Supported Employment Services covers Sonoma, Napa, and Solano counties assisting individuals participate in the competitive labor market. It helps them find meaningful jobs and provides ongoing support from a team of professionals. Supported Employment occurs within the most inclusive and competitive occupational settings and provides individuals the opportunity to earn income and learn new job skills that offer a variety of rewarding and exciting career choices.

Office Hours: Monday – Friday 8am – 4pm
Service Hours: Flexible to meet the needs of individuals and employers.

Our Supported Employment program offers vocational training and other job-related resources to help adults with intellectual and developmental disabilities achieve their goals and thrive in the working world in Sonoma, Solano and Napa counties.  We carefully match individuals with employers, based on their individual interests and skills and provide full training and job assistance to ensure continued success.  Individuals meet with an Intake Manager who assess their unique skills and interests to develop a personalized employment plan.

Our services also assist employers hire capable workers and make a positive impact on the community.  We offer support and guidance to help employers successfully embrace individuals with different abilities into the workplace.

Our program helps people with different abilities discover paths of self-sufficiency and independence, rather than disability and dependence. Most people want to work, yet they face significant barriers in finding and keeping jobs, such as:

  • A limited number of jobs in communities
  • Discrimination against people with disabilities
  • Limited or compromised executive functioning skills that may hinder one's ability to perform and attend work
  • Lack of supported employment programs
  • Inadequate transportation

With support, they can work in competitive jobs or start their own businesses, enabling them to increase their work activity and earnings over time.

The Supported Employment program also seeks to address behavioral health disparities amongst racial, ethnic, sexual orientation and gender minorities. It encourages the implementation of strategies to decrease the differences in access, service use, and outcomes among these populations.

We understand that the individuals we serve are competing for jobs with the rest of the working world.  For that reason, we work with the individuals to ensure that they have the best chance of securing the position in which they are most interested.

Our program assists with:

  • Creating resumes
  • Conducting mock interviews
  • Career exploration, training and internship experience
  • Experience in community organization and workplace culture
  • Development of job skills and independence
  • Work-based learning that promotes:
  • Problem-solving
  • Teamwork
  • Social relationships

Our job coaches are in place to ensure that individuals have the support they need to meet their responsibilities.  We have been able to help individuals thrive in a range of positions and create valuable relationships with local businesses, such as:

  • Safeway
  • Wal-mart
  • Meritage Resort & Spa
  • Hyatt Regency Hotels
  • Costco
  • Raley’s
  • Friedman’s Hardware & Supply
  • Amazon

Job coaches support employees from the day they get hired, helping them become oriented to their new workplace and ensuring they are positioned for success.

We continuously reach out to businesses in the community to expand employment options for the individuals we serve.  With a growing network of employment partners, we are able to customize plans and find meaningful jobs that meet the needs and interests of each individual. 

Individuals work for a local business with the assistance of a job coach from UCP of the North Bay who provides the support needed to succeed at jobs, such as:

  • Retail
  • Grounds Keeping
  • Clerical
  • Customer Service
  • Maintenance
  • Concierge Services
  • Stocking Merchandise

A small group of UCP of the North Bay employees and a job coach work as a team at one or more local businesses, including:

  • Commercial Sites/Janitorial and Grounds Keeping
  • Document Processing/Recycling
  • Churches/Janitorial and Grounds Keeping
  • Bus Stops/Public Works – Maintenance and Safety Checks
  • Parks and Recreation/Janitorial and Grounds-Keeping

UCP of the North Bay’s Supported Employment Services are all about assisting you in getting a job that is personalized to your interests, strengths and needs. Supported Employment Services provide long-term job coaching support and can assist whenever you have new tasks to learn. Working closely with our dedicated team, you'll develop natural supports in the community and receive assistance if needed to address other issues that could affect your work or personal life.

UCP of the North Bay’s Supported Employment Services is CARF International accredited. This dedication to service excellence, processes, and continual improvement helps ensure the highest quality of service delivery.

  • 18 years of age or older
  • Motivated to work in the community 
  • Receiving North Bay Regional Center Services
  • Eligible to receive Department of Rehabilitation Services
  • Not a harm to self or others

 “UCP of the North Bay helped me find a job in the first week I asked for help.  I’ve had the same job coach for 3 years and she always helps me. “


"I loved working with Terry and the guys when I did landscaping. They helped me get to where I am today."


"I love my job. My job coach helps me when I need it and Tony is always around to help too. I have done this job a very long time."


Sonoma Supported Employment Services Intake Manager:   (707) 217-2065

Napa/Solano Supported Employment Services Intake Manager:  (925) 783-0122

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Community Relations

Jen Whalen, Director
Steve Gatlin, Manager
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Administrative Office

1425 N. McDowell Blvd, Suite 115
Petaluma, CA 94954
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© 2019 UCP of the North Bay – 501(c)(3) nonprofit organization. EIN: 94-2284940