UCP of the North Bay
Adult Day Program Update
March 20, 2020
How UCP of the North is helping participants through personal connection
Gone for Good is using their call tree to have staff members that drive vans call their participants daily, just like they would normally connect on a daily basis. The Program Manager and Program Coordinator are calling any remaining participants that use alternate transportation. Participants are offered the opportunity for a visit, to go shopping, get lunch, or spend time at a park – all activities that provide social connection and distancing.
Highlight: One-to-One weekend activities that will include a Spanish speaking staff member spending time with a Spanish language only participant.
WineBev Services staff members are checking in with all of their participants daily via phone calls, emails, and texts, making sure that everyone is contacted. In the same manner as Gone for Good, participants are offered assistance with essential activities such as grocery shopping. Several staff members from our Adult Day Programs have offered to work at Residential Facilities during this period when an enormous burden is being place on facilities that provide residential care.
Highlight: Thank you from a parent for a staff member calling her daughter daily. “This is another example of the good things that emerge in tough times.”
OADS is following the same method of contact and, like our other programs, they are maintaining a log of all the contacts and activities in which their staff members and participants are involved. They have also done an excellent job of contacting residential care providers and family members that have appreciated the personal communication and our pro-active approach to closing our facilities and contacting our participants.
Highlight: The participants are looking forward to the ongoing contact and updates that we provide for everyone on Fridays.
The Senior Program staff members are continuing to contact their participants. This is especially important because of how vulnerable they are at this time and how much we care about their well-being. The program is a wonderful blend of senior adult participants and many staff members who are themselves, senior adults. UCP of the North Bay is providing continuous employment for our staff members and maintaining a sense of “community” for all participants, families, and staff members.
Highlight: One of our staff members already has a second job in supportive living and has been working with one of our participants in their home.