“UCP of the North Bay would like to reassure our participants, family members, and the community that we are doing everything possible to stay socially connected by providing online training and education programs that support the continued health and well-being of the children and adults that we serve.”

UCP of the North Bay has gathered information and responded to the needs of our participants since the outset of the pandemic.  As we considered how we could do this remotely, we enlisted the help of a staff member from our NorthBay Tec business to create on online method of gathering and synthesizing data for analysis and presentation.  As a result, we have detailed information about participants and content for our Alternative Services Addendums that were sent to North Bay Regional Center Service Coordinators.  Those addendums may be updated as needed and eventually revised to reflect our plan for each participant as we are able to reopen programs.

Our online method of documenting individual daily participant contact has included a contact form with multiple drop down sections, narrative summary, and wellness assessment scale.  This information is automatically transferred to an online spreadsheet that can be accessed for reporting requirements.  All of our records are held in HIPAA compliant cloud based storage.  We also maintain electronic records of participant attendance in online classes and activities that are supported by recordings of each session.  The system that we developed will continue to support distance learning as our participants return to site and community based activities.

WineBev Services added a new online Social Hour giving participants an opportunity to express their feelings about what is going on in their communities.  It is a great means of providing comfort and support during challenging times.  We are responding to the needs of more participants that have been reluctant to express their difficulty with getting food and supplies.  North Bay Regional Center Service Coordinators have helped in these instances, also assisting where money was an issue with purchasing supplies.

Our senior participants are slowly getting onto classes with our encouragement and support.  They may face additional challenges with distance learning, but their connectivity remains essential with so much of their time and quality of life invested in our regular program.  Through our daily contact, we know that many of our Seniors are staying active by taking walks, helping in the garden, and doing chores around the house.

Two participants new to Zoom joined our online classes this week.  We are working on distributing additional tablets to participants in need.  Our Workplace Safety and Preparedness Class discussed how to manage days when the temperature is very high.  Our Art Class discussed still life painting and in our Craft Class we presented the history of Glass Blowing.

OADS Transportation Drivers participated in an online driver training to stay current with safe driving practices.  Our staff members are supporting the Petaluma Recycling Center with their reopening, as well as continuing to do Custom Recycling Solutions pick-ups in Sonoma County.  Custom Recycling Solutions has also seen an increase in volume as the recycling needs of local businesses increase.

We delivered Amazon Fire Tablets to two Spanish language speaking participants.  As we set-up tablets for easy use prior to delivery, we are setting them up in multiple languages as needed by our participants.  This is true of all our Adult Day Programs as we continue tablet distribution.  Our “3 Peat Sports” show on Fridays continues to draw an audience of between 60-70 sports enthusiasts.  Hosted by three staff members and produced by Gone for Good, the show serves all our Adult Day Programs with lively topics, videos, special guests, and audience participation.

Group Businesses have begun to reopen in the community, providing an opportunity for our participants to return to work.  We are contacting our participants to discuss their transportation needs and alternatives.  Individual Supported Employment is accepting new applications from individuals that would like assistance with finding and maintaining employment.  Please contact Tony Montoya, Supported Employment Manager, at 707-763-9807 for assistance.

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Community Relations

Jen Whalen, Director
Steve Gatlin, Manager
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Administrative Office

1425 N. McDowell Blvd, Suite 115
Petaluma, CA 94954
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© 2019 UCP of the North Bay – 501(c)(3) nonprofit organization. EIN: 94-2284940